Scalable and flexible solutions for omnichannel support
When every search results in nanoseconds, the customer expects agile responses, at their convenient time and format. We at Hire Assistant deliver and delight customers with quick responses at every touchpoint to increase customer satisfaction which makes them loyal to your brand. Affordable, Scalable & Flexible solutions for multi-channel support
Phone Support
Get customer support reps with excellent communication skills and native English accents, with years of experience on board to cater to your customers 24*7 all around the year.
Email Support
Real-time support to manage and handle customer inquiries via email support diligently with reduced response time to ensure every question gets answered.
Chat Support
Triple your conversations by answering and engaging in real conversations with your visitors to cross-sell or upsell products and services, guiding customers throughout the website or on the application.
Helpdesk
We have highly skilled tech mavens who are well versed with technology to meet your software, hardware, or mobile device support as per industry. Let experts from hire assistants provide solutions for everyday business problems.
SOCIAL MEDIA/ CONTENT MODERATION
Staying ahead of the curve depends on your social presence as well in this digital era, we make sure your brand’s digital reputation and support in bringing more engagement with your brand through blogs, social networks, and community pages.
TICKET HANDLING
We are using customer-oriented, efficient, and robust ticket support software like zendesk, freshesk for creating tickets and escalating issues that need attention from the internal teams. We follow standard protocols and offer solutions to get positive feedback from your customers and leave them satisfied.